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BUY BACK YOUR TIME

OPERATIONS MANAGEMENT SERVICES 

Let’s standardize your processes and delegate tasks so you can focus on what matters most and what you do best.

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CONRAD RUIZ

Founder, CEO, Principal Consultant

You can’t do everything at work, go home, get rested, and expect to bring your best self to work the next day. At Well Aware, I dedicate myself to understanding your unique workflows and operational needs. Then, I leverage my extensive operations management experience to offer insights and solutions to elevate your business.

Are you ready to elevate yours?

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Operations Management Services

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Operations management is about recognizing where you need help and creating systems aligned with those priorities. 

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So long as you have a strategy in place, I can run and execute your operation. Here’s how:

PROJECT MANAGEMENT

How do we set a tone for communications amidst all your projects and tasks? By ensuring your work is well-documented.

Detailed record-keeping speeds up processes, enhances transparency, and enables smooth collaboration. While we aim to minimize the time and resources spent on documentation, everyone must be able to clearly show what they’re working on. This need for transparency extends beyond the executive level to include virtual assistants, who can seamlessly integrate into your workflows based on your standardizations.

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MARKETING OPERATIONS

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Let’s get your brand out there, showcase your value, and help others along the way.

I take a comprehensive approach to your marketing operations, starting with getting to know your brand inside and out. We’ll discuss who your ideal customer is and what marketing strategies you want to implement. From there, we can execute your strategy by running lead generation, research, and content creation operations targeted to your audience. My job is to see that your marketing campaigns perform correctly, thoughtfully and efficiently.

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SALES OPERATIONS

How do you nurture that relationship once you’ve identified someone interested in working with you?

We must ensure we’re representing your business effectively, addressing your potential client’s pain points, and closing deals aligned with your goals. Whether that involves integrating cold callers, sales reps, or assistants to navigate pipeline nuances, I’ll make the process as streamlined as possible. I can also design sales pipelines based on how you like to discover your prospects, and refine them as necessary to ensure a smooth process towards closing.

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SERVICE ONBOARDING & DELIVERY OPERATIONS

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Make the transition from sales to closing as seamless as possible.

From signing contract agreements to onboarding, invoicing, let’s review your ops around servicing clients to identify bottlenecks and breakdowns. Does your client agreement have a clear scope of engagement? Do you have a smooth onboarding process? Let’s optimize your workflow for managing accounts to improve client engagement.

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IT OPERATIONS

Technology plays a vital role in automating tasks that are tedious for humans. When errors or inefficiencies occur in these processes, how do you resolve them?

I’m here to help you organize your information and make it work for you, whether it involves email marketing, knowledge-based management, managing files, or streamlining your inbox. Let’s remove the friction interrupting your processes and save time and energy with smart automation, securely.

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EXECUTIVE ASSISTANT OPERATIONS

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Thriving business owners constantly face a critical decision: Maintain the status quo or delegate for greater success. While you excel in certain aspects of your business, you eventually reach a point where you need help doing it all.

I’m here to provide the support you need, whether it’s any of the services above or pulling from my centralized network of vetted and talented virtual assistants. My goal is to keep you well aware so you can focus on what truly matters — your time and your unique contributions to your business’s growth. 

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JOSHUA KRAFCHICK

369 FINANCIAL

What I appreciate most about Conrad is his ability to make time management simple and accessible. He is a gifted communicator who can explain complex concepts in an easy-to-understand manner, and he is patient and supportive in his approach to coaching and training.
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Whether you are struggling to meet deadlines, feeling overwhelmed with your workload, or simply looking to enhance your productivity and efficiency, I believe that Conrad can help you achieve your goals. I highly recommend him without reservation.

OPERATIONS MANAGEMENT SERVICES WITH WELL AWARE

Operations management is at the core of any business, and it can be complex and overwhelming — especially when you’re shouldering the burden alone or don’t know what to expect. 

At Well Aware, I help people have an inherent self-awareness about their time and how to spend it. Are you ready to buy back yours?

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